Terms & Conditions

1. Introduction : 

The Actual Terms & Conditions are showing and explain the conditions and rules that every customer could meet during the payment/order process. From the product to the delivery, all terms and conditions must be respected. Terms & Conditions at Inspyre Bicycles are also presenting all the rights and obligations regarding the selling process of all products from the « Inspyre Bicycles » Company or anything coming from « Inspyre Bicycles » website, all without any exceptions. Accordingly, the fact of any person who order a product that the Company « Inspyre Bicycles » is selling from the website is meaning that the customer accept all the Terms and Conditions and knew all the conditions before ordering. The products are for sale on the following geographic territory : Metropolitan France, Corsica, DOM TOM and every state in the world. The buyer avowed before his order that everything bought from the website and from « Inspyre Bicycles » is not related to a professional activity or business, only for a personal using. Also having the entire legal capacity that allowed the buyer to engage and accept all the actual terms and conditions. « Inspyre Bicycles » is allowed to change the actual terms and conditions whenever the company wants.

2. Identity of the Company INSPYRE BICYCLES

Social seat : ZI de colombier grange église , 69590 Saint Symphorien sur Coise, France 484 896 337 RCS LYON

3. Access to the website

The buyer can access to the website with his own material or devices to navigate on the website and be able to order. The buyer is taking care about the communication/connexion charges during the navigation on the « Inspyre Bicycles » website.

4. Contract formation and Orders

4.1. Price

The selling price on the « Inspyre Bicycles » website is with the EURO (€) currency, all order made on the website will be calculated with the EURO currency and shows up on the order receive. The price and availability of any products on the website are totally reliable. A product bought doesn’t mention any shipping cost, the shipping cost is added to the general basket at the end of the order registration. Every price has Taxes to the Added Value (T.V.A) on each product or shipping costs. TVA Taxes could be changed at any times and will be adjusted to the price of every products sold on « Inpsyre Bicycles » website. This modification will be notified to the customer before processing the order.

4.2. Products details - Availability

Respecting the article L 111-1 of the Consumer Code, the buyer could before ordering, take care and read the full detail of each product that he needs to order. The buyer could choose many products from different categories on the « Inspyre Bicycles » website : Frame, Braking system, Wheels, etc. All the offers mentioned by « Inspyre Bicycles » are available for the products in stock only. « Inspyre Bicycles » reserve their rights to change the stock, the content, pictures, informations on each product on the website. Pictures, Graphic contents, descriptions and informations of each product are specially here to inform the client.

4.3. Orders

All orders seems that the customer is aware of every rules and terms and conditions. As soon as the buyer registered his order, by pushing the « Validation order », it says that the customer agreed all the terms and condition of « Inspyre Bicycles » company. The customer could order on the web at « Inspyre Bicycles » the order has to be confirmed by « Inspyre Bicycles » by Email. The sale will be done after sending the order confirmation by Email and paid the total amount of the order. « Inspyre Bicycles » advice the customer to always keep a paper or email from the confirmation or any exchange with the customer services.

5. Payment of the price

The payment of the total amount needs to be done when the basket of the order is finished by the buyer. At no time, any payments or amounts transferred would be accepted as a deposit. The payement of the total amount will be done by « Inspyre Bicycles » during the process of the order and make it an order confirmed.

Every orders can be paid with EURO (€) currency. To achieve your order, the buyer has a multiple choice for paying the order (credit card ; PayPal ; VISA ; MASTERCARD or Bank Transfer).

The buyer confirmed to « Inspyre Bicycles » that he has all the rights needed to use the payement that he chose, when registering the order. « Inspyre Bicycles » has the rights to cancel or hold the order (with deliver), whatever the situation in case of not paying the order or error of payement.

Penalties of an amount equal to the legal interest rate increased by five points are automatically applicable to the unpaid amounts at the end of a period of ten days following the date of invoicing or upon notification of the rejection of bank payment for any other means of payment.

Delivery of all new orders can be held up in case of a late payment, also ignoring the previous payment conditions. 

« Inspyre Bicycles » is allowing their rights to ask a copy of the ID card from the buyer for any Card payment. Fighting against Internet fraud, every informations related to the order could be transferred for a verification.

6. Choix des produits

The buyer should know all the informations and details about the products sold by « Inspyre Bicycles ».has under his sole responsibility and according to his needs as he has previously determined before any order, made his choice on the product or products subject to his order. In addition, the Buyer, knowing only the materials, configurations and others, that he uses, is the sole judge of the compatibility of the products ordered with those used by him. It is exclusively up to the Buyer, if he does not consider himself sufficiently competent, to be assisted by a consultant.

7. Delivery and shipping

7.1 General conditions 

The products will be delivered to the address indicated by the Purchaser on the order form. 
The Buyer may, at his/her express request, have the invoice sent to the billing address and not to the delivery address by validating the option provided for this purpose on the order form. 
In the event of partial availability of items, "Inspyre Bicycles" may split orders. This means that the available items may be sent first, and the balance of the order will be sent when all the other items are available.

7.2 Prices & Delivery  

Shipping cost for France :

Colissimo Relay Point (48h/72h)

•    Until 59€: 5,99€ Tax Inc.

•    Up to 59€ : Free Shipping

Colissimo To Home (48h/72h)

•    Until 59€: 5,99€ Tax Inc.

•    Up to 59€ : Free Shipping

TNT (Express Delivery (24/48h) for the day after sending the order): 9,99€ Tax Inc.

Shipping cost for abroad and overseas :

OVERSEAS

8. Disponibilité des produits

In case of any products sold out, « Inspyre Bicycles » inform the buyer as soon as possible. In accordance with the dispositions of the article L121.20.3 of the Code of the Consumption, « Inspyre Bicycles » would be able to advice a similar price or product. In any case, the ordered products will be delivered within a maximum of thirty days from the day following the one when the Buyer registered his order, subject to the complete payment of the price.

A défaut pour "Inspyre Bicycles" de faire usage de cette faculté, l'Acheteur sera remboursé sans délais et au plus tard dans les trente jours du paiement des sommes qu'il a versées.

If « Inspyre Bicycle » couldn’t respect the delivery delay mentioned above, the buyer will be refunded.

9. Rights of cancellation

In accordance with Law No. 2014-344 of March 17, 2014 on consumption, known as the "Hamon Law", the Buyer has a period of fourteen business days from the date of receipt, to return at its own, the products ordered, for refund.

Every product must be returned to « Inspyre Bicycles » in a prefect conditions and could be sold over, original state (Packaging, Accessories, Notes…), carefully packed and also with the original Invoice related to the order.

Also, if the product has a warranty sheet or any files that needs to be completed, this shouldn’t be done for letting the Buyer cancel his order and his placement.

All products unfinished or not complete, scratched or damaged, even damaged packaging, cannot be refunded or exchanged.

L'exercice du droit de rétractation donnera lieu au choix de l'acheteur : 
- soit à un remboursement effectué sur le même moyen de paiement utilisé lors de l'achat
- soit à l'attribution d'un bon d'achat, dans les conditions énoncées au point 10 ci-dessous

Using the rights of cancellation gives two choices to the buyer :

•     A refund on the same way that the payment was done

•     A voucher, in the conditions mentioned to the 10th point below

10. Reservation of property

« Inspyre Bicycles » keeps the entire property of all products sold until the total price placement, within Taxes and Fees. During the period of shipping, delivery, to the transfer of property to the buyer, stilling, destructions are in charge of the customer.

Failure by Buyer to meet its payment obligations shall entitle Seller to demand immediate return of the goods delivered at Buyer's expense and risk.

11. Warranty

Terms and Conditions and duration of the warranty are available on the « Inspyre Bicycles » website in the SAV part.

« Inspyre Bicycles » is considering that the buyer is aware and accepted all the term and conditions about warranty

In case of the product leaflet couldn’t be delivered to the customer, on a simple request « Inspyre bicycles » will be able to share the right leaflet related to the product in French or English.

Any return of the product under the warranty must be subject to prior approval by "Inspyre Bicycles".

At the end, the buyer will contact the claim service of « Inspyre Bicycles ». No returns will be accepted without autorisation from « Inspyre Bicycles »

If the product is claimed as a defective product, « Inspyre Bicycles » will send a return label to the customer.

This return number, which is a determining and indispensable condition, is valid for seven working days from the date on which "Inspyre Bicycles" communicates the return number to the Purchaser.

After this period, the Purchaser must redo his request, according to the procedure described above. The defective product must be returned in its original packaging, with all of the product and its accessories, and be legibly accompanied by the product return number communicated by « Inspyre Bicycles » and the product serial number.

Any product that is incomplete, damaged, and/or the original packaging has been damaged, will not be returned or exchanged under the guarantee.

All costs and risks related to the return of the product are the responsibility of the Buyer.

The product under warranty will, at the manufacturer's option, be exchanged or repaired. "Inspyre Bicycles" only guarantees the Purchaser, with respect to hidden defects that may affect the products delivered, within the framework of a replacement of the defective products, or of the parts that make them unfit for use, without being able to be considered by the Purchaser as being responsible for the possible harmful consequences that these hidden defects may have caused.

En tout état de cause, les garanties ne couvrent pas :

•     the replacement of consumable materials

•     abnormal and non-compliant use of the products

•     damages specifically mentioned in the article sheets 

•     defects and their consequences due to the intervention of the Buyer or a repairer not approved by « Inspyre Bicycles »  

•     Defects and their consequences related to the use not in conformity with the use for which the product is intended (professional use, collective ...)  

12. Responsibilities

The products offered by « Inspyre Bicycles » comply with current French legislation. « Inspyre Bicycles » shall not be held liable for failure to perform the contract in the event of stock shortage or unavailability of the product, force majeure, disruption or total or partial strike, particularly of the postal services and means of transport and/or communications. « Inspyre Bicycles » shall not be held liable for any indirect damage that may arise from the purchase of products. « Inspyre Bicycles » shall not be held liable for any damages or reimbursement in the event of total or partial inability to use the products, in particular due to equipment incompatibility. The « Inspyre Bicycles » website also contains information from third parties and links to other websites. In no event shall « Inspyre Bicycles » be liable for any damages arising out of the use of, access to, or inability to use such third party information or the content of such other web sites.

13. Partial invalidity

If one or several stipulations of the present general conditions of sale are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and their range.

14. Non waiver

The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general conditions of sale shall not be interpreted for the future as a waiver of the obligation in question.

15. Applicable law

Sales of products by the company « Inspyre Bicycles » are subject to French law.  

16. Information Technology and Civil Liberties

The information collected by « Inspyre Bicycles » when the Purchaser places an order is necessary for the management of the order by "www.inspyre-bicycles.com" and its commercial partners. In accordance with the French Data Protection Act n°78-17 of 6 January 1978, the Buyer has the right to access, rectify, oppose and delete data concerning him/her by contacting « Inspyre Bicycles ».

17. Customer service and order tracking

For any information the Buyer can contact the customer service by email.